Pure Glass does not require you to create an account to shop on our site you are able to checkout as a guest and still have features that may or may not be limited. If you create an account you will be subscribed to our newsletter and receive first access and notifications to any deals and upcoming promotions.

We are currently experiencing a high volume of orders and shipping may be delayed. All Orders will be processed in the order they are received. If you have any questions, please feel free to contact our customer support team. Our representatives are standing by to answer any questions you may have via Live Chat, phone, and email. We appreciate your patience and are doing our best to ship all orders on time

You will receive a shipping confirmation notice via email when your order has left the Pure Glass facility. If it has been more than a few days since placing your order and you have not received shipping confirmation, please contact customer service at our contact us button below.

We are currently experiencing a high volume of orders and shipping may be delayed. All Orders will be processed in the order they are received. If you have any questions, please feel free to contact our customer support team. Our representatives are standing by to answer any questions you may have via Live Chat, phone, and email. We appreciate your patience and are doing our best to ship all orders on time

Please contact customer service at our contact us button down below.

We are currently experiencing a high volume of orders and shipping may be delayed. All Orders will be processed in the order they are received. If you have any questions, please feel free to contact our customer support team. Our representatives are standing by to answer any questions you may have via Live Chat, phone, and email. We appreciate your patience and are doing our best to ship all orders on time

Orders from Pure Glass ship out usually within 2 days of order transit times are typically 5-7 days after day of shipment.

In the event your package is returned to sender due to invalid address, you can choose to have it reshipped to an alternate or corrected address. You will be charged for the cost of the postage. If your package was returned to sender, please contact support to process a re-shipment via our contact us button down below.