Pure Glass accepts returns on unused products within 15 days of delivery. We do not accept used products as returns under any circumstances. All returns must have a valid RMA number.
We go through great lengths to provide an accurate representation of our products through detailed descriptions, videos, and high resolution photos.
• Returns due to personal preference will incur a 20% restocking fee.
• Shipping charges and rush processing fees are non refundable.
In order to return an item, you will have the option of using a Pure Glass provided, prepaid shipping label (the cost of the postage will be subtracted from your refund) or shipping the item back using your own label.
Help
For any further assistance or questions please refer to our Frequently Asked Questions and Contact Us section at the bottom of our site.
